Legal
Version 1.0. Effective October 9, 2026. Last updated October 9, 2026. This policy explains how Glow Inspired Studio handles personal information through BeGuide, its website, and related support services.
Glow Inspired Studio, based in Ontario, Canada, operates BeGuide and is responsible for personal information under its control. Our Privacy Officer can be reached at privacy@thebeguide.com or by mail at 2375 Tecumseh Rd W, Ste 1 #1261, Windsor, ON N9B 1W2, Canada.
BeGuide is for people aged 13 or older. If the law where you live requires parental or guardian consent for a person aged 13 or older to use an online service, you may use BeGuide only with that consent. We do not knowingly collect personal information from children under 13. Contact us if you believe a child under 13 has provided information.
Where applicable, we rely on consent, performance of our agreement with you, legitimate interests that do not override your rights, and legal obligations. You may withdraw consent where the law permits, but some features may then be unavailable.
BeGuide treats spiritual and journal content as sensitive. We use access controls, encryption in transit, provider security controls, monitoring, and restricted administrative access. Secret Place notes are encrypted before storage after you configure their encryption and recovery passphrase. No system is completely secure, so keep your account credentials and recovery information private. If a security incident creates a legal duty to notify affected people or a regulator, we will provide that notice as required.
We do not sell personal information. We disclose only what is reasonably needed to service providers acting for us, including Google Firebase and Google Cloud, Apple and Google sign-in and app-store services, Stripe, Brevo, Resend, hosting, monitoring, and professional advisers. We may also disclose information for a legal obligation, a valid process, an emergency involving safety, a business transfer with appropriate safeguards, or with your direction.
BeGuide is operated from Canada and uses providers that may process information in Canada, the United States, the European Economic Area, or other jurisdictions. Information may be subject to the laws and lawful access rules of those places. We assess providers and use contractual, organizational, and technical safeguards appropriate to the information.
Depending on where you live, you may request access, correction, deletion, portability, restriction, or objection, and may withdraw consent or complain to a privacy regulator. You can update many profile and communication choices in BeGuide. To make a privacy request, email privacy@thebeguide.com. We may verify your identity. We aim to respond within 30 days, unless applicable law permits or requires a different period or extension.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator available where you live.
You can start deletion inside BeGuide from Profile by selecting Delete account. The authenticated deletion normally completes during that request. See our account deletion instructions for details. If you cannot access the app, email accounts@thebeguide.com from the address associated with your account.
Transactional messages are used for account, security, support, and payment operations. Marketing email requires the applicable consent and includes an unsubscribe method. Device notifications can be controlled in BeGuide and your device settings. Website technologies are described in our cookie policy.
We may update this policy as BeGuide changes. We will post the new effective date and provide additional notice when a material change requires it. Privacy questions and complaints: privacy@thebeguide.com. Account requests: accounts@thebeguide.com. General support: support@thebeguide.com.